//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
American Jewish youth's attach...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Konsumentenverhalten
79,088
Consumer behaviour
78,655
Tourismus
20,687
Tourism
19,679
Israel
10,982
Theorie
10,527
Theory
10,333
Youth
9,039
Beziehungsmarketing
8,948
Relationship marketing
8,937
Jugendliche
8,930
Markenführung
7,587
Brand management
7,584
Tourismuswirtschaft
7,218
USA
7,206
Tourism industry
7,200
Markenimage
6,901
Brand image
6,877
United States
6,563
Deutschland
6,523
Kulturelle Identität
5,891
Kundenzufriedenheit
5,877
Customer satisfaction
5,873
Online-Handel
5,445
Online retailing
5,431
Cultural identity
5,332
Germany
5,287
Social Web
5,031
Social web
5,026
Online-Marketing
4,583
Internet marketing
4,561
Service quality
4,557
Brand
4,253
Markenartikel
4,248
Urlaubsverhalten
4,177
Holiday behaviour
4,170
Einzelhandel
4,135
Retail trade
4,053
Welt
4,013
more ...
less ...
Online availability
All
Undetermined
2,380
Free
773
Type of publication
All
Article
3,983
Book / Working Paper
577
Type of publication (narrower categories)
All
Article in journal
3,876
Aufsatz in Zeitschrift
3,876
Aufsatz im Buch
105
Book section
105
Graue Literatur
82
Non-commercial literature
82
Hochschulschrift
69
Working Paper
64
Arbeitspapier
59
Thesis
50
Conference paper
35
Konferenzbeitrag
35
Collection of articles of several authors
17
Sammelwerk
17
Bibliografie enthalten
13
Bibliography included
13
Konferenzschrift
9
Aufsatzsammlung
8
Case study
5
Collection of articles written by one author
5
Fallstudie
5
Sammlung
5
Conference proceedings
3
Handbook
2
Handbuch
2
Amtsdruckschrift
1
Government document
1
Mikroform
1
Reprint
1
Statistics
1
Statistik
1
more ...
less ...
Language
All
English
4,468
German
86
French
2
Spanish
2
Finnish
1
Italian
1
Swedish
1
more ...
less ...
Author
All
Han, Heesup
34
Mattila, Anna S.
24
Usman, Osly
21
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Klaus, Philipp
13
Gong, Taeshik
12
Prybutok, Victor R.
12
Sharma, Piyush
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sreejesh, S.
10
Xu, Xun
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Park, Jungkun
8
Schumann, Jan Hendrik
8
Sparks, Beverley
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Kim, Woo Gon
7
Lee, Seonjeong
7
more ...
less ...
Institution
All
National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deidesheimer Gespräche zur Tourismuswissenschaft <2., 2015, Deidesheim>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Organisation of Islamic Cooperation / Standing Committee for Economic and Commercial Cooperation
1
Peter Lang GmbH
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
196
Journal of business research : JBR
127
The journal of services marketing
110
International journal of contemporary hospitality management
83
Journal of hospitality marketing & management
79
Journal of travel and tourism marketing
73
Services marketing quarterly
69
The service industries journal
66
Journal of service research : JSR
50
Cogent business & management
47
Tourism management : research, policies, practice
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
46
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Service business
39
Journal of service management
35
Asia Pacific journal of marketing and logistics
32
International journal of quality and service sciences
29
The international journal of bank marketing : IJBM
29
International journal of services, economics and management
28
Psychology & marketing
28
International journal of services and operations management
27
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
Journal of service research
26
Total quality management & business excellence
25
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
International journal of quality & reliability management
21
Journal of Asian finance, economics and business : JAFEB
21
Journal of hospitality and tourism insights
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Tourism management perspectives : TMP
20
Quality management journal : QMJ
19
more ...
less ...
Source
All
ECONIS (ZBW)
4,555
EconStor
5
Showing
1
-
10
of
4,560
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Psychological factors affecting the behavioral intention of the tourist visiting Southeastern Anatolia
Çelik, Sedat
;
Dedeoğlu, Bekir Bora
- In:
Journal of hospitality and tourism insights
2
(
2019
)
4
,
pp. 425-450
Persistent link: https://www.econbiz.de/10012131615
Saved in:
2
Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong
;
Li, Hengyun
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
Saved in:
3
Masculinity and femininity cultural value and service quality
Sarhan, Nael M.
;
Alrawabdeh, Wasfi
;
Istaiteyeh, Rasha M. S.
- In:
International journal of applied business and economic …
13
(
2015
)
1
,
pp. 273-286
Persistent link: https://www.econbiz.de/10011376383
Saved in:
4
Flying to quality : cultural influences on online reviews
Stamolampros, Panagiotis
;
Korfiatis, Nikolaos
; …
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
3
,
pp. 496-511
Persistent link: https://www.econbiz.de/10011983334
Saved in:
5
Consumer responses to high service attentiveness : a cross-cultural examination
Liu, Maggie Wenjing
;
Zhang, Lijun
;
Keh, Hean Tat
- In:
Journal of international marketing
27
(
2019
)
1
,
pp. 56-73
Persistent link: https://www.econbiz.de/10011999581
Saved in:
6
The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences
Schoefer, Klaus
;
Wäppling, Anders
;
Heirati, Nima
; …
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 247-256
Persistent link: https://www.econbiz.de/10012001303
Saved in:
7
When and why a squeakier wheel gets more grease : the influence of cultural values and anger intensity on customer compensation
Glikson, Ella
;
Rees, Laura
;
Wirtz, Jochen
;
Kopelman, Shirli
- In:
Journal of service research
22
(
2019
)
3
,
pp. 223-240
Persistent link: https://www.econbiz.de/10012126364
Saved in:
8
Geysers or bubbling hot springs? : a cross-cultural examination of customer rage from Eastern and Western perspectives
Patterson, Paul G.
;
Brady, Michael K.
;
McColl-Kennedy, …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 243-259
Persistent link: https://www.econbiz.de/10011665370
Saved in:
9
How do economic, cultural, and global-connectedness distances moderate the effect of customers' experiences on their intention to revisit non-indigenous restaurants? : evidence fro...
Lee, Seung Yong
;
Lee, Jeoung Yul
;
Kim, Renee Boyoung
- In:
Asia Pacific business review
22
(
2016
)
2
,
pp. 262-288
Persistent link: https://www.econbiz.de/10011537708
Saved in:
10
Cultural influences on B2B service quality-satisfaction-loyalty
Lee, Myungho
;
Kang, Mincheol
;
Kang, Ju Young
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10012203278
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->