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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
China
126,615
Service quality
21,606
Internationale Wirtschaftsbeziehungen
7,674
International economic relations
7,582
Auslandsinvestition
7,263
Foreign investment
7,173
Wirtschaftswachstum
7,070
Economic growth
6,901
Customer satisfaction
6,557
Kundenzufriedenheit
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Consumer behaviour
6,219
USA
6,064
Konsumentenverhalten
6,053
United States
5,792
India
5,115
Indien
4,955
Relationship marketing
4,204
Beziehungsmarketing
4,163
Innovation
4,041
Wirtschaftsreform
3,943
Wirkungsanalyse
3,675
Economic reform
3,662
Impact assessment
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Welt
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World
3,544
Multinationales Unternehmen
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Japan
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Transnational corporation
3,340
Deutschland
3,210
Globalisierung
3,095
Globalization
3,080
Unternehmenserfolg
3,074
Firm performance
3,060
Schätzung
3,014
Wirtschaftspolitik
3,002
Estimation
2,966
Wirtschaftsprüfung
2,823
Theorie
2,821
Financial audit
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Collection of articles of several authors
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Sammelwerk
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Conference paper
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Case study
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Fallstudie
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Aufsatzsammlung
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Conference proceedings
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Bibliografie enthalten
57
Bibliography included
57
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56
Sammlung
56
Amtsdruckschrift
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Government document
53
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18
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Siciliani, Luigi
73
Propper, Carol
52
Bruhn, Manfred
49
Straume, Odd Rune
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Gravelle, Hugh
35
Brekke, Kurt R.
34
Prentice, Catherine
32
Pathak, Parag A.
29
Hanushek, Eric A.
28
McColl-Kennedy, Janet R.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Shahin, Arash
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
23
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Michas, Paul N.
19
Zhang, Min
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Wirtz, Jochen
18
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National Bureau of Economic Research
177
OECD
38
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
Goethe-Universität Frankfurt am Main
2
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International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
294
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
142
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
117
International journal of quality & reliability management
114
International journal of productivity and quality management : IJPQM
111
International journal of quality and service sciences
109
Service business
107
Cogent business & management
103
Journal of service research : JSR
103
Health care management review : HCM review
102
International journal of services and operations management
102
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Discussion paper series / IZA
93
Total quality management & business excellence
93
Quality management journal : QMJ
92
Economics of education review
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
78
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
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ECONIS (ZBW)
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EconStor
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ArchiDok
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RePEc
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1
A systematic review of e-government evaluation
Qureshi, Hamza Ahmad
;
Salman, Yaamina
;
Irfan, Sidra
; …
- In:
Pakistan economic and social review : incorporating the …
55
(
2017
)
2
,
pp. 335-390
Persistent link: https://www.econbiz.de/10012258528
Saved in:
2
E-government use and perceived government transparency and service capacity evidence from a Chinese local government
Jun, Kyu-Nahm
;
Wang, Feng
;
Wang, Dapeng
- In:
Public performance & management review
38
(
2014/15
)
1
,
pp. 125-151
Persistent link: https://www.econbiz.de/10010514704
Saved in:
3
Service quality, perceived value, and citizens' continuous-use intention regarding e-government : empirical evidence from
China
Li, Yan
;
Shang, Huping
- In:
Information & management : the internat. journal of …
57
(
2020
)
3
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012249146
Saved in:
4
The antecedents and consequences of service climate in G2B e-government service providers : a case study of
China
Wang, Dongyuan
;
Men, Zirui
;
Ge, Hong
;
Feng, Yuqiang
-
2013
Persistent link: https://www.econbiz.de/10010188919
Saved in:
5
The construction of service quality assessment system in G2B e-government market : a case study in
China
Wang, Xuan
;
Men, Zirui
;
Ge, Hong
;
Feng, Yuqiang
-
2013
Persistent link: https://www.econbiz.de/10010189564
Saved in:
6
Integrating local e-governments of
China
to provide better public services based on cloud computing
Liang, Jian
;
Jin, Haihe
-
2013
Persistent link: https://www.econbiz.de/10010190265
Saved in:
7
Exploring the factors motivating e-service users' WOM behaviour
Li, Hongxiu
;
Liu, Yong
;
Suomi, Reima
- In:
International journal of services technology and management
19
(
2013
)
4/5/6
,
pp. 187-200
Persistent link: https://www.econbiz.de/10009791697
Saved in:
8
Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of internet commerce
15
(
2016
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10011636454
Saved in:
9
E-government services quality and citizens' satisfaction : a multi-criteria satisfaction analysis of TAXISnet information system in Greece
Skordoulis, Michalis
;
Alasonas, Panteleimon
; …
- In:
International journal of productivity and quality …
22
(
2017
)
1
,
pp. 82-100
Persistent link: https://www.econbiz.de/10011855873
Saved in:
10
E-government in the perspective of college students : lessons in user satisfaction
Setiawanta, Yulita
- In:
International journal of business information systems : …
41
(
2022
)
2
,
pp. 139-156
Persistent link: https://www.econbiz.de/10013460292
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