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Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce; Marimon, Frederic; Alonso-Almeida, … - In: Information & management : the internat. journal of … 49 (2012) 7/8, pp. 342-347
Persistent link: https://www.econbiz.de/10009696207
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The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang; Li, Huiying; Wang, Zhisheng; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 1, pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
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Service quality and price perceptions by internet retail customers : linking the three stages of service interaction
Cho, Yun Kyung - In: Journal of service research : JSR 17 (2014) 4, pp. 432-445
Persistent link: https://www.econbiz.de/10010432161
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Online intermediary as a channel for selling quality-differentiated services
Akçura, M. Tolga; Ozdemir, Zafer D.; Rahman, Mohammad S. - In: Decision sciences : DS 46 (2015) 1, pp. 37-62
Persistent link: https://www.econbiz.de/10011475752
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Influence of Information Technology, Quality of Service, Trust, Price, Customer Satisfaction on E-Commerce
Muhammad, Farhan; Permana, Herdiansyah - 2019
This Research Is Made To Know And Analyze The Factors That Affect E-Commerce In The Form Of Information Technology, Service Quality, Trust, Price, Customer Satisfaction. The technique used in sampling in this study was Smart PLS, with a sample of 202 respondents. Data collection using...
Persistent link: https://www.econbiz.de/10014033111
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A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing; Yu, Yan; Law, Chun Hung Roberts; Fong, … - In: Tourism management : research, policies, practice 48 (2015), pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
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Unveiling the role of information levels in consumers' evaluative process on opaque-selling hotel websites
Chen, Hsiangting Shatina; Jai, Tun-Min; Yuan, Jingxue - In: International journal of contemporary hospitality management 29 (2017) 8, pp. 2139-2158
Persistent link: https://www.econbiz.de/10011783590
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The personalized recommendation for OTA flight cancellation and change services during the pandemic
Gong, Zhicheng; Wang, Hao; Nie, Qiangqiang; Zhang, Zhenhua - In: Journal of revenue and pricing management 22 (2023) 2, pp. 157-165
Persistent link: https://www.econbiz.de/10014250099
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The Influence of Price, Brand Trust, and Quality of Service on Product Purchase Decisions on E-Commerce JD.ID
Ismi Nabila, Amira; Usman, Osly - 2021
This study aims to determine how the effect of price, brand trust, and service quality on product purchasing decisions in E-commerce JD.ID. This research was conducted for three months starting from September 2020 to December 2020. The method used in this study was a survey with a quantitative...
Persistent link: https://www.econbiz.de/10013241851
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Dynamic pricing for online information services considering service duration and quality level
Lin, Xuxun; Wang, Haiyan - In: Omega : the international journal of management science 109 (2022), pp. 1-29
Persistent link: https://www.econbiz.de/10014519455