//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Do Investors Perceive a Change...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Service quality
21,605
Wirtschaftsprüfung
13,585
Financial audit
13,051
Customer satisfaction
6,402
Kundenzufriedenheit
6,221
Consumer behaviour
4,356
Konsumentenverhalten
4,312
Relationship marketing
3,943
Beziehungsmarketing
3,931
Qualitätsmanagement
2,722
Quality management
2,675
USA
2,240
United States
2,180
Deutschland
2,021
Germany
1,872
Krankenhaus
1,821
Hospital
1,807
Theorie
1,752
Theory
1,705
Health care
1,570
Gesundheitsversorgung
1,543
Corporate Governance
1,490
Jahresabschlussprüfung
1,479
Corporate governance
1,469
Honorar
1,403
Financial statement audit
1,401
Fee (Remuneration)
1,396
Gesundheitswesen
1,263
Health care system
1,245
Product quality
1,221
Produktqualität
1,210
service quality
1,184
Customer service
1,170
Kundenservice
1,113
Rechnungswesen
1,069
Dienstleistungssektor
1,066
Service industry
1,061
Accounting
1,050
Internes Kontrollsystem
851
more ...
less ...
Online availability
All
Undetermined
7,431
Free
4,911
Type of publication
All
Article
15,038
Book / Working Paper
5,798
Journal
18
Type of publication (narrower categories)
All
Article in journal
13,949
Aufsatz in Zeitschrift
13,949
Graue Literatur
1,624
Non-commercial literature
1,624
Working Paper
1,473
Arbeitspapier
1,346
Aufsatz im Buch
1,069
Book section
1,069
Hochschulschrift
517
Thesis
382
Collection of articles of several authors
227
Sammelwerk
227
Conference paper
159
Konferenzbeitrag
159
Case study
155
Fallstudie
155
Aufsatzsammlung
101
Konferenzschrift
91
Conference proceedings
60
Bibliografie enthalten
57
Bibliography included
57
Collection of articles written by one author
56
Sammlung
56
Amtsdruckschrift
53
Government document
53
Reprint
18
Lehrbuch
17
Textbook
15
Systematic review
14
Übersichtsarbeit
14
Forschungsbericht
13
Guidebook
13
Ratgeber
13
Article
12
Handbook
12
Handbuch
12
Research Report
10
Bibliografie
9
Advisory report
8
Gutachten
8
more ...
less ...
Language
All
English
19,401
German
1,392
French
33
Italian
10
Russian
10
Spanish
10
Swedish
6
Finnish
4
Polish
4
Danish
3
Dutch
3
Hungarian
2
Czech
1
Portuguese
1
Undetermined
1
more ...
less ...
Author
All
Siciliani, Luigi
76
Propper, Carol
53
Straume, Odd Rune
52
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Brekke, Kurt R.
37
Gravelle, Hugh
35
Prentice, Catherine
32
Pathak, Parag A.
29
Hanushek, Eric A.
28
McColl-Kennedy, Janet R.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Shahin, Arash
27
Usman, Osly
27
Figlio, David N.
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
24
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Sparks, Beverley
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Koning, Pierre
19
Michas, Paul N.
19
Zhang, Min
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
more ...
less ...
Institution
All
National Bureau of Economic Research
177
OECD
38
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
Goethe-Universität Frankfurt am Main
2
more ...
less ...
Published in...
All
International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
294
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
142
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
117
International journal of productivity and quality management : IJPQM
114
International journal of quality & reliability management
114
International journal of quality and service sciences
111
Service business
109
Cogent business & management
103
Journal of service research : JSR
103
Health care management review : HCM review
102
International journal of services and operations management
102
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Discussion paper series / IZA
93
Total quality management & business excellence
93
Quality management journal : QMJ
92
Economics of education review
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
78
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
more ...
less ...
Source
All
ECONIS (ZBW)
20,678
EconStor
153
OLC EcoSci
16
RePEc
3
USB Cologne (EcoSocSci)
3
ArchiDok
1
Showing
1
-
10
of
20,854
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Analysis of audit fees for nonprofits : resource dependence and agency theory approaches
Verbruggen, Sandra
;
Christiaens, Johan
;
Reheul, Anne-Mie
; …
- In:
Nonprofit and voluntary sector quarterly
44
(
2015
)
4
,
pp. 734-754
Persistent link: https://www.econbiz.de/10011337169
Saved in:
2
Elevating professional reasoning in auditing : psycho-professional factors affecting auditor's professional judgement and skepticism
Deliu, Delia
- In:
Journal of accounting and auditing : research & …
2020
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012267276
Saved in:
3
Service quality, size, and performance of audit firms : consideration of market segments and business strategies
Yang, Yi-Fang
;
Yang, Lee-Wen
;
Lee, Min-Ning
- In:
The international journal of business and finance …
9
(
2015
)
4
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011285362
Saved in:
4
Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
Saved in:
5
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
Saved in:
6
Quality and performance in small accounting firms
Kolvereid, Lars
;
Åmo, Bjørn Willy
- In:
International journal of productivity and quality …
32
(
2021
)
1
,
pp. 129-145
Persistent link: https://www.econbiz.de/10012516418
Saved in:
7
Factors affecting the independence of external auditors : a study of local audit firms in Saudi Arabia
Senan, Nabil Ahmad M.
;
Sharma, Raj Bahadur
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
2
,
pp. 516-526
Persistent link: https://www.econbiz.de/10012201238
Saved in:
8
Third party quality auditing : ISO 9000 quality system modes and auditors' consultative independence in post-certification period 1993 - 1995 in Finland
Moisala, Aarni
-
1996
Persistent link: https://www.econbiz.de/10000607800
Saved in:
9
Whistleblowing auditors
Vinten, Gerald
-
1991
Persistent link: https://www.econbiz.de/10000131923
Saved in:
10
Quality audits & ISO9000 accreditation
Calway, Bruce
;
Murphy, Gerald
-
1994
Persistent link: https://www.econbiz.de/10000150897
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->