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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Dasu, Sriram
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Health care management review : HCM review
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Journal of service management
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Experience psychology : a proposed new subfield of service management
Chase, Richard B.
;
Dasu, Sriram
- In:
Journal of service management
25
(
2014
)
5
,
pp. 574-577
Persistent link: https://www.econbiz.de/10010426063
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Assessing the performance of surgical teams
Leach, Linda Searle
;
Myrtle, Robert C.
;
Weaver, Fred A.
; …
- In:
Health care management review : HCM review
34
(
2009
)
1
,
pp. 29-41
Persistent link: https://www.econbiz.de/10003800216
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