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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Organizational behaviour
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United States
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performance analysis
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performance management
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Arbeitszufriedenheit
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Job attitudes
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Job performance
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Journal of Organizational Behavior Management (JOBM)
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Journal of business and psychology
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Further evaluation of the validity and reliability of the performance diagnostic checklist-human services
Cymbal, Daniel
;
Wilder, David
;
Thomas, Rachel
;
Ertel, Hallie
- In:
Journal of organizational behavior management
40
(
2020
)
3/4
,
pp. 249-257
Persistent link: https://www.econbiz.de/10012424289
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2
Dispositional approach to customer satisfaction and behavior
Burns, Gary N.
;
Bowling, Nathan A.
- In:
Journal of business and psychology
25
(
2010
)
1
,
pp. 99-107
Persistent link: https://www.econbiz.de/10003955853
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