//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Mining behavioural and sentime...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Künstliche Intelligenz
11,781
Artificial intelligence
11,466
Emotion
10,644
Data Mining
5,917
Data mining
5,847
Consumer behaviour
5,557
Konsumentenverhalten
5,544
Behaviour
4,863
Verhalten
4,568
Hospitality industry
3,483
Gastgewerbe
3,468
Gastronomie
3,362
Restaurant industry
3,214
Theorie
3,144
Theory
3,131
Big Data
2,519
Big data
2,491
Prognoseverfahren
2,416
Forecasting model
2,409
Beziehungsmarketing
1,730
Relationship marketing
1,730
USA
1,675
United States
1,629
Service quality
1,528
Customer satisfaction
1,525
Kundenzufriedenheit
1,514
Experiment
1,473
Cognition
1,396
Kognition
1,389
artificial intelligence
1,376
Tourismuswirtschaft
1,358
Tourism industry
1,352
Machine learning
1,314
Social Web
1,304
Social web
1,304
machine learning
1,226
Persönlichkeitspsychologie
1,189
Personality psychology
1,187
Innovation
1,152
more ...
less ...
Online availability
All
Undetermined
797
Free
222
Type of publication
All
Article
1,367
Book / Working Paper
146
Type of publication (narrower categories)
All
Article in journal
1,313
Aufsatz in Zeitschrift
1,313
Aufsatz im Buch
42
Book section
42
Graue Literatur
26
Non-commercial literature
26
Working Paper
22
Arbeitspapier
21
Hochschulschrift
19
Thesis
14
Conference paper
7
Konferenzbeitrag
7
Aufsatzsammlung
6
Collection of articles of several authors
6
Sammelwerk
6
Case study
5
Fallstudie
5
Collection of articles written by one author
3
Konferenzschrift
3
Sammlung
3
Bibliografie enthalten
1
Bibliography included
1
Reprint
1
more ...
less ...
Language
All
English
1,485
German
27
French
1
Author
All
Mattila, Anna S.
12
Line, Nathaniel D.
11
Hanks, Lydia
10
Jang, Soocheong
10
Bilgihan, Anil
8
Han, Heesup
8
Ivanov, Stanislav
8
Prentice, Catherine
8
Hyun, Sunghyup Sean
7
Webster, Craig
7
Brewster, Zachary W.
6
Guchait, Priyanko
6
Kim, Woo Gon
6
Lynn, Michael
6
McColl-Kennedy, Janet R.
6
Medler-Liraz, Hana
6
Qu, Hailin
6
Torres, Edwin N.
6
Cobanoglu, Cihan
5
Edvardsson, Bo
5
Fan, Xiucheng
5
Gursoy, Dogan
5
Huan, Tzung-cheng
5
Ladhari, Riadh
5
Lu, Lu
5
Miao, Li
5
Ok, Chihyung
5
Prayag, Girish
5
Ryu, Kisang
5
Svensson, Göran
5
Söderlund, Magnus
5
Tang, Liang
5
Vinh Van Thai
5
Wirtz, Jochen
5
Xu, Xun
5
Yang, Wan
5
Zhang, Tingting
5
Ali, Faizan
4
Amin, Muslim
4
Bai, Billy
4
more ...
less ...
Institution
All
National Bureau of Economic Research
2
CRC Press.
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
European Society for Opinion and Marketing Research
1
IGI Global
1
Marketing Research Congress <44, 1991, Luxembourg>
1
OECD
1
University of Natal
1
more ...
less ...
Published in...
All
International journal of hospitality management
197
International journal of contemporary hospitality management
67
Journal of hospitality marketing & management
61
Journal of retailing and consumer services
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Journal of business research : JBR
31
Journal of travel and tourism marketing
25
The service industries journal
23
The journal of services marketing
20
Tourism management : research, policies, practice
20
Journal of hospitality and tourism insights
18
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
17
The Cornell hospitality quarterly
14
Service business
13
Journal of service management
12
Journal of service research
11
Psychology & marketing
11
Services marketing quarterly
11
International journal of quality and service sciences
10
Managing service quality : MSQ ; an international journal
10
Tourism management perspectives : TMP
10
Journal of service research : JSR
9
Total quality management & business excellence
9
Administrative Sciences : open access journal
8
International journal of services and operations management
8
Journal of Asian finance, economics and business : JAFEB
8
Journal of service theory and practice
8
International journal of services, economics and management
7
The TQM journal : the international review of organizational improvement
7
Cogent business & management
6
European journal of marketing : EJM
6
International journal of bank marketing
6
International journal of quality & reliability management
6
Journal of health organization and management
6
Journal of service theory and practice : JSTP
6
Marketing intelligence & planning
6
Marketing letters : a journal of research in marketing
6
Quality management journal : QMJ
6
Technological forecasting & social change : an international journal
6
Tourism and hospitality research : THR
6
more ...
less ...
Source
All
ECONIS (ZBW)
1,512
EconStor
1
Showing
1
-
10
of
1,513
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managing supply chain relationships in the hospitality services : an empirical study of hotels and restaurants
Shi, Xinping
;
Ziqi Liao
- In:
International journal of hospitality management
35
(
2013
),
pp. 112-121
Persistent link: https://www.econbiz.de/10010225835
Saved in:
2
Consumers' perspectives on service staff with disabilities in the hospitality industry
Kuo, Pei-Jou
;
Kalargyrou, Valentini
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 164-182
Persistent link: https://www.econbiz.de/10010249700
Saved in:
3
E-menus : managing choice options in hospital foodservice
Hartwell, Heather
;
Johns, Nick
;
Edwards, John S. A.
- In:
International journal of hospitality management
53
(
2016
),
pp. 12-16
Persistent link: https://www.econbiz.de/10011442939
Saved in:
4
Part-time
restaurant
employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
5
Fine-dining in prisons : online TripAdvisor reviews of The Clink training restaurants
Gebbels, Maria
;
McIntosh, Alison
;
Harkison, Tracy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012547920
Saved in:
6
To dine or not to dine? : collective wellbeing in hospitality in the COVID-19 era
Tuzovic, Sven
;
Kabadayi, Sertan
;
Paluch, Stefanie
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547967
Saved in:
7
Gender roles and the commodification of beauty and physical attractiveness in restaurants : perspectives of female servers
Basnyat, Sandeep
;
Che, Ian Teng
;
Ip, Ka Hou
- In:
Tourism and hospitality research : THR
21
(
2021
)
4
,
pp. 447-460
Persistent link: https://www.econbiz.de/10012660583
Saved in:
8
Analysing the satisfaction of halal
restaurant
guests through online ratings on TripAdvisor
Tepavčević, Jelena
;
Bradić, Milan
;
Luković, Slobodan
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
12
(
2021
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012615877
Saved in:
9
Strategic target customers of food and beverage offerings in full-service hotels : outside-hotel customers
Mun, Sung Gyun
;
Park, Eunhye Olivia
;
Woo, Linda
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185230
Saved in:
10
Customers who misbehave : identifying
restaurant
guests "acting out" via asymmetric case models
Chaouali, Walid
;
Hammami, Samiha Mjahed
;
Veríssimo, …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013209631
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->