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Travelers satisfaction with food and beverage services in airports
Del Chiappa, Giacomo; Seijas Giménez, María Nela; … - In: Journal of hospitality marketing & management 26 (2017) 8, pp. 829-845
Persistent link: https://www.econbiz.de/10011784145
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Customer perception of service quality : the role of information and communication technologies (ICTs) at airport functional areas
Brida, Juan Gabriel; Moreno, Luis; Zapata-Aguirre, Sandra - In: Tourism management perspectives : TMP 20 (2016), pp. 209-216
Persistent link: https://www.econbiz.de/10011619580