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~subject:"Dienstleistungsqualität"
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Safety Climate in Health Care...
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Dienstleistungsqualität
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IEEE transactions on engineering management : EM
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The effect of safety management systems on continuous improvement of patient safety : the moderating role of safety climate and autonomy
Naveh, Eitan
;
Katz-Navon, Tal
;
Stern, Zvi
- In:
Quality management journal : QMJ
18
(
2011
)
1
,
pp. 54-67
Persistent link: https://www.econbiz.de/10008841160
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2
Service priority climate and service performance among hospitality employees : the role of emotional labor and workload pressure
Vashdi, Dana R.
;
Katz-Navon, Tal
;
Delegach, Marianna
- In:
The Cornell hospitality quarterly
63
(
2022
)
4
,
pp. 504-518
Persistent link: https://www.econbiz.de/10013387226
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3
Improving quality of care through integration in a hospital setting : a human systems integration approach
Glover, Wiljeana
;
Li, Qing
;
Naveh, Eitan
;
Gross, Michael
- In:
IEEE transactions on engineering management : EM
64
(
2017
)
3
,
pp. 365-376
Persistent link: https://www.econbiz.de/10011738659
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