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Collaborating with Yelp and the City of San Francisco, we revisit a canonical example of quality disclosure by evaluating and helping to redesign the posting of restaurant hygiene scores on Yelp.com. We implement a two-stage intervention that separately identifies consumer response to...
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We study the empirical relationship between hygiene conditions in restaurants and their food quality rated by … higher food quality rating is generally associated with a less sanitary kitchen. We find that 3% of Michelin starred …. Our findings illuminate potential channels through which the anticorrelation between food quality and hygiene could be …
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behaviour of digital wallets, with a particular focus on the role of perceived risk as a mediator and role of perceived trust … perceived risk mediates the proposed relationship, while perceived trust and service quality showed strong moderating effects on … the relationship between perceived risk and digital wallet usage behaviour. The study adds to the literature on digital …
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