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Matching audio/video app features with young user preferences : an integrated approach

Lin, Chin-Feng; Fu, Chen-Su; Wu, Chi-Yun - In: International journal of consumer studies 47 (2023) 5, pp. 1810-1823

Persistent link: https://www.econbiz.de/10014335641

Information and quality with an increasing number of brands

Alcalá Agulló, Francisco; González Maestre, Miguel; … - In: International journal of industrial organization 37 (2014), pp. 109-117

Persistent link: https://www.econbiz.de/10011292570

Youth preferences for fast food industry : a conjoint approach

Saxena, Noopur; Taneja, Mayur - In: International journal of public sector performance … 6 (2020) 4, pp. 456-466

Persistent link: https://www.econbiz.de/10012516815

On the Measurement of Perceived Service Quality : A Conjoint Analysis Approach

DeSarbo, Wayne S. - 2016

Parasuraman. Zeithaml, and Berry (1988) have proposed the use of a 22-item SERVQUAL instrument for the measurement of perceived service quality. Since their important work, several authors have criticized the use of this instrument in applied settings suggesting that the number and type of...

Persistent link: https://www.econbiz.de/10012989919

Guest preferences for service recovery procedures : conjoint analysis

Lee, Seung Hyun - In: Journal of hospitality and tourism insights 1 (2018) 3, pp. 276-288

Persistent link: https://www.econbiz.de/10011924278

How e-tailing attributes affect perceived quality : the potential impact of customer demographics and online behaviors

Tamimi, Nabil; Sebastianelli, Rose - In: The TQM journal : the international review of … 28 (2016) 4, pp. 547-560

Persistent link: https://www.econbiz.de/10011584532

Quality of service and customer satisfaction : a conjoint analysis for the Nigerian bank customers

Dauda, Samson Yusuf; Lee, Jongsu - In: The international journal of bank marketing : IJBM 34 (2016) 6, pp. 841-867

Persistent link: https://www.econbiz.de/10011618693

The roles of perceived quality, trust, and satisfaction in predicting brand loyalty : the empirical research on automobile brands in Jordan market

Al-Hawary, Sulieman Ibraheem Shelash - In: International journal of business excellence 6 (2013) 6, pp. 656-686

Persistent link: https://www.econbiz.de/10010234738

The moderating role of technology anxiety on brand service quality, brand image and their relation to brand loyalty

Syahida Abd Aziz; Muhammad Shahar Jusoh; Amlus, … - In: International journal of internet marketing and … 12 (2018) 3, pp. 270-289

Persistent link: https://www.econbiz.de/10011918364

A tale of mystery shopping : mausummery perspective!

Arif, Farrah; Sarfraz, Sarah S. - In: Asian journal of management cases 17 (2020) 1, pp. 85-106

Persistent link: https://www.econbiz.de/10012211413