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Dienstleistungssektor
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McManus, John
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Botten, Neil
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Business Process Management Journal Ser.
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ECONIS (ZBW)
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Competitive strategies for service organisations
Botten, Neil
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McManus, John
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1999
Persistent link: https://www.econbiz.de/10000671598
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Innovation and Co-Creation Process in Service Enterprises - Implications for Process Management and Service Development
Al-Mashari, Majed
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2020
Persistent link: https://www.econbiz.de/10013042876
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