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~subject:"Dienstleistungssektor"
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Dienstleistungssektor
Dienstleistungsqualität
5
Service quality
5
Customer satisfaction
4
Hotel industry
4
Hotellerie
4
Kundenzufriedenheit
4
Polychronicity
4
Service recovery performance
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Arbeitszufriedenheit
3
Job satisfaction
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Service industry
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Arbeitsleistung
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Arbeitsverhalten
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Beschwerdemanagement
2
Beziehungsmarketing
2
Big event
2
Complaint management
2
Customer service
2
Festival
2
Frontline employees
2
Großveranstaltung
2
Holiday behaviour
2
Hotel management
2
Intrinsic motivation
2
Job performance
2
Kundenservice
2
Leistungsmotivation
2
Malaysia
2
Motivation
2
Relationship marketing
2
Role overload
2
Tourism
2
Tourism employees
2
Tourism industry
2
Tourismus
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Tourismusberufe
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Tourismuswirtschaft
2
Urlaubsverhalten
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Work behaviour
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Daskin, Mustafa
3
Arasli, Huseyin
1
Saydam, Serdar
1
Yilmaz, Ozgur Devrim
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International journal of management practice : IJMP
1
Journal of management research
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Middle East journal of management : MEJM
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ECONIS (ZBW)
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Tourism students' career conceptions towards service industry profession : a case study from human resouce perspective
Daskin, Mustafa
- In:
Middle East journal of management : MEJM
3
(
2016
)
1
,
pp. 19-33
Persistent link: https://www.econbiz.de/10011636811
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2
Critical antecedents to service recovery performance : some evidence and implications for service industry
Daskin, Mustafa
;
Yilmaz, Ozgur Devrim
- In:
International journal of management practice : IJMP
8
(
2015
)
1
,
pp. 70-97
Persistent link: https://www.econbiz.de/10011377136
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3
The critical antecedents to organizational citizenship behaviors : empirical evidences from North Cyprus service industry
Daskin, Mustafa
;
Saydam, Serdar
;
Arasli, Huseyin
- In:
Journal of management research
5
(
2013
)
2
,
pp. 205-239
Persistent link: https://www.econbiz.de/10009727588
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