Heredia, Jorge; Castillo-Vergara, Mauricio; Geldes, Cristian - In: Journal of Innovation & Knowledge (JIK) 7 (2022) 2, pp. 1-10
This study proposes a model to explain the effect of digital capabilities on firm performance in the "new normal" context from a firm-level perspective. Moreover, it analyzes the mediating role of technological capabilities and the Human Development Index (HDI) in explaining firm performance....