Purpose – This study aims to investigate the impact of risk perception on online purchase intention in e-commerce platforms.Design/Methodology/Approach – This research uses secondary data analysis and an archival study approach to investigate the impact of risk perception on online purchase...

This article points at insights from the subfields of international business and strategic management that are relevant for sustainability transitions research. Specifically, building on the emergent ‘mainstream' literature on ‘generic' digital platforms, we explain how a range of digital...

In recent years, researchers and practitioners have increasingly paid attention to food waste, which is seen as highly unethical given its negative environmental and societal implications. Waste recovery is dependent on the creation of connections along the supply chain, so that actors with...

Chatbots as prominent form of conversational agents are increasingly implemented as a user interface for digital customer-firm interactions on digital platforms and electronic markets, but they often fail to deliver suitable responses to user requests. In turn, individuals are left dissatisfied...

Platform ecosystems have become dominant structures shaping a range of markets. Despite the increasing research attention placed on platforms and their ecosystems, the basic model comprising the platform and its sides does not consider the constellation of firms that has emerged to assist...

Recent research has found evidence of bias in algorithms used for hiring. Though recent literature on algorithmic fairness focused on improving fairness in selection algorithms, little work has focused on algorithms used in the resume sourcing phase. Algorithmic fairness in the selection phase...

The role of online gig platforms in local labor markets has recently been debated with two competing predictions: online gig platforms either complement local employment by matching service demand and supply and creating job opportunities, or substitute local employment by obsoleting workers...

Effective use of data from digital platforms and related technological ecosystems could be key to mitigating the spread of the COVID-19 pandemic. Data from smartphones, GPS, and wearable fitness trackers can combine with sophisticated algorithms to trace networks of contact with COVID-19...

Research into Crowdfunding (CF) rarely uses a holistic view on the positioning of relevant actors and their activities. We are looking at how crowdfunding platforms (CFP) as focal actors exert influence to create and delineate the field and apply an ecosystem perspective by studying structure...

It is crucial for content providers (CPs) to appear prominently on dominant online platforms in order to attract consumer demand. Platforms often offer content providers prominence in return for a monetary compensation (e.g., a sponsored listing). We consider the case where CPs can pay the...