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E-finance in the Philippines : status and prospects for digital financial inclusion

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Technologies of consumer labor : a history of self-service

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Process digitisation in retail banking : an empirical examination of process virtualization theory

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The impact of new media on bank processes : a Delphi study

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Banking without banks : exploring the disruptive effects of converging technologies that will shape the future of banking

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Online banking adoption : we should know better 20 years on

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