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In times of digitalization, established firms operating in the financial services sector increasingly form alliances … with start-up companies to satisfy the customers´ demand for rapid innovation and cope with the growing dynamics of markets …. Technology-enabled innovation challenges traditional business models of incumbent institutions (e.g., banks) and requires them to …
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US households that lack digital means of making and receiving payments cannot participate fully in an increasingly digitized economy. Assessing the scope of this problem and addressing it requires a definition of households that are underserved in digital payments. Traditional definitions of...
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