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The digital transformation of society raises high hopes for the improvement of the design and implementation of coproduction processes, which may lead to higher levels of acceptance, satisfaction, and trust with respect to public services. Yet and despite a growing number of studies on the role...
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Digital transformation in government - a case study of India / Neeta Verma and G. Mayil Muthu Kumaran -- Digital empowerment of Indian agriculture / Ranjna Nagpal and Mala Mittal -- Healthcare for all through policies, platforms and innovations / Sunil Kumar, Naveen Kumar, Piyush Gupta, Tarun...
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Theoretically based on public service logic (PSL), this paper explores the barriers and capabilities surrounding public sector value co-creation with private sector organizations in the context of digital transformation. Specifically, value co-creation efforts at a large public transport and...
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