The market for logistics services in Europe is undergoing unprecedented change. Not only is it being affected by world‐ scale developments, such as the globalization of manufacturing industry and the genesis of internationalisation in retailing, but there are major impacts within Europe...

Purpose – The purpose of this paper is to investigate and quantify the impact of delivery restrictions on costs and environmental performance for a distribution operation. Design/methodology/approach – Data were gathered from a company and several scenarios with varying delivery restrictions...