Daugherty, Patricia J.; Dröge, Cornelia; Germain, Richard - In: The International Journal of Logistics Management 5 (1994) 1, pp. 9-18
Benchmarking has become more commonplace in recent years as managers sought to improve their firms' operations by examining strategic practices of leading companies. The focus of the current research is the benchmarking of logistics among United States manufacturers. The researchers explore the...