In this chapter we explain how the Belgian administration is confronted with a double challenge for building a representative bureaucracy. Representative bureaucracy is concerned with making bureaucracies more responsive to the public they serve (Krislov, 1974; Sowa & Selden, 2003). On the one hand,...

In this paper we develop a contingency approach to representative bureaucracy. We argue that representative bureaucracy is a multidimensional and changing concept, and that in the academic and policy debate on representative bureaucracy three different dimensions are intermingled: Power, equal...