Niehaves, Bjoern; Poeppelbuss, Jens; Plattfaut, Ralf; … - In: Business Process Management Journal 20 (2014) 1, pp. 90-106
Purpose – Business process management (BPM) is a key concept in information systems (IS) research that helps to connect business strategy with the use of technology in an organization. Contemporary BPM research is no longer only about methods, procedures, or tools for managing or modeling...