This paper presents findings about the use of ICT and e-business in the steel industry as well as related impacts and policy implications. The study was carried out in the framework of the Sectoral e-Business Watch, a service to the European Commission’s DG Enterprise and Industry. In the...

Benchmarking has recently achieved a major importance as a support tool for policy-making, inparticular at the EU level and in the context of the Lisbon process. Benchmarking has become acommon tool in policy support, especially in the most innovative policy fields where institutionallearning is...

The retail industry, an important contributor to the European economy, isbeing affected by changes induced by information and communication technologies(ICT) and e-business. As a result, retailers have come to embrace ICT and e-businessto various degrees. This paper aims to illustrate the...