In this paper, we investigate the interplay between the returns policy, the pricing strategy, and the quality risk. We define quality risk as the possibility of product misfit, defect, or unconformity with the consumers' perception. These notions of quality risks differ in return policy...

In recent years, online retailers have not only acted as product resellers, a format commonly referred to as reselling; but also started to serve as online marketplaces for suppliers to directly access their customers and charge a proportion fee for providing this access, a format commonly...

Recently, manufacturers have not only sold through retailers, but also started to directly access customers via online intermediaries by paying a proportional fee. This paper studies the incentive for the intermediaries' vertical demand information sharing with the manufacturers and retailers...

Economic growth in many countries is increasingly driven by successful startups that operate as online platforms. These success stories have motivated us to define and classify various online platforms according to their business models. This study discusses strategic and operational issues...

Rapid advances of information technology in recent years have enabled both the manufacturers and the retailers to operate their own Internet channels. In this paper, we investigate the interaction between the capabilities of introducing the Internet channels, the pricing strategies, and the...