Thailand’s e-commerce industry is growing fast and evolving rapidly. Currently, the majority of e-commerce SME sales occur on a handful of foreign-headquartered platforms: Lazada, Shopee, Facebook, Instagram and LINE. Meanwhile, business formalization amongst e-commerce SMEs is low. A minority...

This paper considers issues around digital platforms and their ethical responsibilities in the context of a wider crisis of institutional trust in liberal democracies. It discusses options for external regulation as self-regulation appears to have failed, which include industry codes of...

Online dating has recently become the most common way for new couples to meet, with three-in-ten Americans having used dating apps, and revenues from dating apps swelling to more than five billion annually. The majority of these dating apps earn revenue via subscription based pricing, where...

Digital platforms are organized by some of the world’s largest firms to serve multiple inter-connected markets. Facebook is a giant firm that organizes a marketplace, and we use it as an example to illustrate why information privacy should be analyzed as a major dimension of platform...

Tech Reg refers to the regulation of internet-connected digital businesses and the discipline that studies the when, and how, to do that. It covers areas as diverse as big tech, crypto, fintech, gig, misinformation, privacy, and telemedicine. It will expand over the coming decades as the digital...

Online labor markets provide new opportunities for behavioral research, but conducting economic experiments online raises important methodological challenges. This particularly holds for interactive designs. In this paper, we provide a methodological discussion of the similarities and...

In two-sided markets a platform allows consumers and sellers to interact by creating sub-markets within the platform marketplace. For example, Amazon has sub-markets for all of the different product categories available on its site, and smartphones have sub-markets for different types of...