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The issue of corporate reputation management in the time of accelerated digitization has been a subject of research by … academics and practitioners for more than a decade. The aim of this study was to provide an insight into the issue of reputation … sophisticated online reputation analysis (sentiment analysis, analysis of reputation determinants, and data synthesis through the …
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Online ratings play an important role in many markets. We study the often disputed information content of these ratings, by proposing a reduced-form Bayesian model of the typical buyer's rating decision. Our empirical evidence based on eBay raw data is in line with even intricate predictions...
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