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Local government institutions are the cornerstones of democracy. The central government reaches its remotest citizens through local government institutions and vice versa. On the other hand, in order to deliver need-driven services to citizens in an efficient and effective manner and to be...
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Klappentext: Die gesamte Verwaltung ist auf den Weg zum e-Government mitzunehmen, wenn die Einführung überzeugend und erfolgreich sein soll. Gerade dieser Aspekt ist in der früheren Diskussion erheblich unterschätzt worden. Das von Frank Bieler und Gunnar Schwarting herausgegebene Buch...
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Chapter 1 Innovation and Service Delivery: Conceptual and Contextual Framework -- Chapter 2 Striving for a Digital Bangladesh and Service Delivery -- Chapter 3: Digital Innovations in Public Administration and Public Service Delivery in Bangladesh -- Chapter 4 Human Resource Capacity and Changes...
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Emerging trends in Europe suggest a review of the current thinking on e-governance, focusing on greater quality and efficiency in public services, especially when taking a European and prospective approach, as North Macedonia is trying to take. The paper shows a results of conducted survey about...
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