Hassan, Mostafa Kamal; Mouakket, Samar - In: International Journal of Organizational Analysis 24 (2016) 3, pp. 487-515
Purpose The study aims to explore the processes of implementing an enterprise resource planning (ERP) system in a public service organization operating in an emerging market economy, namely, the United Arab Emirates (UAE). Design/methodology/approach The study draws on Laughlin’s (1991) model...
