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~subject:"EU countries"
~subject:"USA"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
~type_genre:"Textbook"
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EU countries
USA
Großbritannien
30,964
United Kingdom
30,836
Bibliometrics
13,350
Bibliometrie
13,278
Customer satisfaction
10,573
Kundenzufriedenheit
10,563
Service quality
6,215
Dienstleistungsqualität
6,213
Consumer behaviour
6,105
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6,105
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5,715
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5,677
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1,949
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1,928
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1,928
Customer service
1,774
Kundenservice
1,759
Welt
1,601
World
1,599
Japan
1,459
Firm performance
1,373
Job satisfaction
1,371
Unternehmenserfolg
1,371
Arbeitszufriedenheit
1,370
Comparison
1,304
Vergleich
1,302
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1,220
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Gil-Alaña, Luis A.
18
Hughes Hallett, Andrew
15
Kanas, Angelos
14
Peel, David
13
Broadberry, Stephen N.
12
Hamori, Shigeyuki
12
O'Mahony, Mary
12
Sarno, Lucio
12
Caporale, Guglielmo Maria
11
MacDonald, Ronald
11
Bekaert, Geert
10
Laband, David N.
10
Minford, Patrick
10
Blundell, Richard W.
9
McCann, Philip
9
Taylor, Mark P.
9
Welfens, Paul J. J.
9
Ark, Bart van
8
Burkhauser, Richard V.
8
Chadha, Jagjit
8
Han, Heesup
8
Jang, Soocheong
8
Koedijk, Kees
8
Kugler, Peter
8
Ortega-Argilés, Raquel
8
Speight, Alan E. H.
8
Addison, John T.
7
Bahmani-Oskooee, Mohsen
7
Banks, James
7
Brounen, Dirk
7
Burdekin, Richard C. K.
7
Chan, Kam C.
7
Siklos, Pierre L.
7
Williams, Colin C.
7
Winters, Leonard Alan
7
Wren-Lewis, Simon
7
Wójcik, Dariusz
7
Apergēs, Nikolaos
6
Bosch, Gerhard
6
Crafts, Nicholas
6
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Europäische Kommission / Statistisches Amt
19
Europäische Kommission
5
USA / Bureau of the Census
5
Europäischer Wirtschafts- und Sozialausschuss
3
Großbritannien / Parliament / House of Commons / Library
3
USA / Bureau of Labor Statistics
3
Federal Reserve Bank of St. Louis
2
American College of Tax Counsel <University, Ala.>
1
Arbeitskreis Konjunktur des IWH
1
Bank of England
1
Caisse des dépôts et consignations <Frankreich> / Service des étude économiques et financières
1
Cambridge-Maastricht Symposium <2, 2001, Cambridge>
1
Chinese Economists Conference <3, 2003, Schanghai>
1
Council on Foreign Relations
1
Deutsches Institut für Entwicklungspolitik
1
Deutschland <Bundesrepublik>
1
Economic Policy Conference <28, 2003, Saint Louis, Mo.>
1
Economic Policy Conference <31, 2006, Saint Louis, Mo.>
1
European Foundation for the Improvement of Living and Working Conditions
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Ford Foundation
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Forum de Politique Économique
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Großbritannien / Department for Education and Employment
1
Großbritannien / Department of Transport
1
Großbritannien / Revenue and Customs
1
Institute of Economic Affairs <London>
1
International Solid Wastes and Public Cleansing Association / Working Group on Thermal Treatment of Waste
1
National Seminar on Economics Education at the Undergraduate Level in Malaysia <1991, Kuala Lumpur>
1
Philipps-Universität Marburg / Forschungsstelle für Vergleichende Erziehungswissenschaft
1
RWTH Aachen
1
Sachverständigenrat zur Begutachtung der Gesamtwirtschaftlichen Entwicklung
1
Technische Universität Chemnitz
1
USA / International Trade Administration
1
Università Commerciale Luigi Bocconi / Centro di Studi sul Commercio
1
Verlag Hans Huber
1
World Savings Banks Institute
1
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Applied economics
76
Journal of international money and finance
66
Economics letters
47
The American economic review
47
Journal of common market studies : JCMS
46
Applied financial economics
40
The economic journal : the journal of the Royal Economic Society
40
Economic modelling
39
National Institute economic review
39
The review of economics and statistics
38
International journal of hospitality management
37
Oxford review of economic policy
37
Intereconomics : review of European economic policy
36
Applied economics letters
34
European economic review : EER
34
Research policy : policy, management and economic studies of science, technology and innovation
33
The journal of economic history
33
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
32
Journal of macroeconomics
30
Journal of money, credit and banking : JMCB
30
The journal of finance : the journal of the American Finance Association
30
The service industries journal
30
Journal of business research : JBR
28
Journal of banking & finance
26
Journal of international financial markets, institutions & money
25
Regional studies
25
International journal of finance & economics : IJFE
24
The European journal of finance
24
The international journal of human resource management
24
The journal of futures markets
24
Economic inquiry : journal of the Western Economic Association International
23
International review of economics & finance : IREF
23
Journal of international economics
23
Fiscal studies : the journal of the Institute for Fiscal Studies
22
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
22
Oxford bulletin of economics and statistics
22
The journal of economic perspectives : EP ; a journal of the American Economic Association
22
The journal of real estate finance and economics
22
The review of financial studies
21
Economic policy : a European forum
20
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Source
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ECONIS (ZBW)
6,908
USB Cologne (EcoSocSci)
1
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1
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10
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6,909
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date (oldest first)
1
Don't just fix it, make it better! : using frontline service employees to improve recovery performance
Heijden, Gielis A. H. van der
;
Schepers, Jeroen J. L.
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
5
,
pp. 515-530
Persistent link: https://www.econbiz.de/10010126691
Saved in:
2
When and how frontline service employee authenticity influences purchase intentions
Matthews, Lynn
;
Eilert, Meike
;
Carlson, Les
;
Gentry, Jim
- In:
Journal of business research : JBR
114
(
2020
),
pp. 111-123
Persistent link: https://www.econbiz.de/10012257471
Saved in:
3
How leaders’ motivation transfers to customer service representatives
Wieseke, Jan
;
Kraus, Florian
;
Alavi, Sascha H.
; …
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 214-233
Persistent link: https://www.econbiz.de/10009266739
Saved in:
4
Rückstand beim Anteil der Dienstleistungstätigkeiten aufgeholt : ein deutsch-amerikanischer Vergleich anhand von Haushaltsbefragungen
Haisken-DeNew, John P.
(
contributor
)
- In:
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
64
(
1997
)
34
,
pp. 613-617
Persistent link: https://www.econbiz.de/10001225907
Saved in:
5
Développement des services et perspectives d'emploi pour les femmes
Wagner, Alexandra
- In:
Travail et emploi
(
2004
),
pp. 7-20
Persistent link: https://www.econbiz.de/10002101607
Saved in:
6
Dienstleistungen - eine weibliche Teilzeitbranche? : Ein europäischer Vergleich
Wagner, Alexandra
- In:
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und …
55
(
2002
)
9
,
pp. 546-549
Persistent link: https://www.econbiz.de/10001700139
Saved in:
7
An examination of whether and how racial and gender biases influence customer satisfaction
Hekman, David R.
;
Aquino, Karl
;
Owens, Bradley P.
; …
- In:
Academy of Management journal : AMJ
53
(
2010
)
2
,
pp. 238-264
Persistent link: https://www.econbiz.de/10003980361
Saved in:
8
The effect of requests for positive evaluations on customer satisfaction ratings
Jones, Michael A.
;
Taylor, Valerie A.
;
Reynolds, Kristy E.
- In:
Psychology & marketing
31
(
2014
)
3
,
pp. 161-170
Persistent link: https://www.econbiz.de/10010341747
Saved in:
9
What do tattoo artists know about HRM? : recruitment and selection in the body art sector
Timming, Andrew R.
- In:
Employee relations
33
(
2011
)
5
,
pp. 570-584
Persistent link: https://www.econbiz.de/10009305389
Saved in:
10
Cruising in the 21st century : who works while others play?
Gibson, Philip
- In:
International journal of hospitality management
27
(
2008
)
1
,
pp. 42-52
Persistent link: https://www.econbiz.de/10003666322
Saved in:
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