The advent of the 4th Industrial Revolution has made it inevitable for firms worldwide to modify their business models to integrate ICTs into their operations. The lockdown measures to contain the COVID-19 pandemic appear to have accelerated this process as many businesses, particularly in the...

Background: Information and communication technologies (ICTs) gained prevalent organizational and structural value in the modern economy. E-commerce is one of the sectors directly influenced by technological change. However, not all countries have the same opportunities to develop e-commerce...

Understanding and using ICT is critical for increasing effectiveness of the public sector, improving access to public services, enhancing transparency and engage- ment of various stakeholders in public decision-making processes. At the same time, utilization of new emerging technologies such as...