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Chapter 1. TOURISM DEVELOPMENT IN NORTH GREECE -- Chapter 2. TOURIST PRODUCT CHARACTERISTICS BASED ON TWITTER SENTIMENT …
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This research is about service quality (responsiveness, reliability, tangible, safety and securi-ty) dimensions becoming major determinants of passenger satisfaction towards Electric Train Services (ETS). The significance of this study is intended to assist Keretapi Tanah Melayu Berhad (KTMB) to...
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