Similar Search Results

Solidarity as a public virtue? : law and public policies in the European Union

Federico, Veronica (ed.); Lahusen, Christian (ed.) - 2018 - 1st edition

Persistent link: https://www.econbiz.de/10011844475

Evaluating occupational health and safety service quality by SERVQUAL : a field survey study

Demir, Pelin; Gul, Muhammet; Guneri, Ali Fuat - In: Total quality management & business excellence 31 (2020) 5, pp. 524-541

Persistent link: https://www.econbiz.de/10012256626

Comparative analysis of the contemporary public sector quality determinants in relation to the satisfaction level of the Greek judicial officials and citizens in civil, criminal an...

Kalogeropoulou, Charitomeni; Petrakos, Giōrgos - In: International journal of decision sciences, risk and … 8 (2018) 1/2, pp. 106-118

Persistent link: https://www.econbiz.de/10011989245

The influence of service quality and passenger satisfaction towards electric train services (ETS) : a PLS-SEM approach

Azmi Mat; Norliza Saiful Bahry; Nur Liana Kori; Zarina … - In: Foundations of Management : the journal of Warsaw … 11 (2019) 1, pp. 57-64

This research is about service quality (responsiveness, reliability, tangible, safety and securi-ty) dimensions becoming major determinants of passenger satisfaction towards Electric Train Services (ETS). The significance of this study is intended to assist Keretapi Tanah Melayu Berhad (KTMB) to...

Persistent link: https://www.econbiz.de/10012024183