Fiorio, Carlo; Florio, M.; Salini, S.; Ferrari, P. - 2007
by the utilities after two decades of reforms? We focus on electricity, gas, water, telephone in the EU 15 Member States … privatization and regulatory reforms, as represented by an OECD dataset, controlling for individual and country characteristics. Our … results do not support a clear association between consumers' satisfaction and a standard reform package of privatization …