Before and after the pandemic COVID-19 and with the expansion of high-speed internet during the recent decades, a growing number of people are working from home, teleworking. Yet there is no consensus on how working from home affects workers' satisfaction in the literature. Using data from 2020...

Consumer satisfaction is a key determinant of consumer retention, consumer welfare, and is also a strategic variable for competition and international comparisons. Spain's mobile customer satisfaction is the lowest in the European Union. The focus of this paper is to identify the determinants of...

This paper examines the impact of online education on inclusivity and accessibility, focusing on undergraduate education. It explores how digital platforms address diverse learning needs and promote educational equity, particularly for students with disabilities. While online education offers...