It is sometimes asserted that an era of faster economic growth has come about --the so-called New Economy. New technology, notably information and communications technology (ICT), is seen as a key factor at work, together with international economic integration. This report examines the issue...

Some countries and regions have been more successful than others in developing information technology-business process outsourcing (IT-BPO) services industries. India and the Philippines in particular have offered educated human resources at low cost, attractive fiscal incentives, and industrial...