Pisano, Vincenzo; Ferrari, Elisa Rita; Fasone, Vincenzo - In: Measuring Business Excellence 20 (2016) 4, pp. 72-83
Purpose This paper aims to investigate whether the competitiveness of a certain territory may be developed and … proposes a conceptual framework placing the territory and its actors in a dominant position. This choice allows us to look at … BMs as the instruments of success of an entire territory (instead of a single firm as typically assessed in managerial …