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This article uses the multinomial modeling technique (Batchelder 1998) to decompose the brand-switching matrix of the RLZ model and produces conditional probabilities for alternative decision outcomes (Rust, Lemon, and Zeithaml 2004; Rust, Lemon, and Narayandas 2005). It then links the probabilities...
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to the debate on this question by providing firm-level evidence from China and exploring the underlying mechanisms …. Focusing on a recent period from 2013 to 2017, we find that city-level robot exposure plays a significant role in enhancing … human capital. Investigating the heterogeneity of the effect of robot exposure, we also find that the positive productivity …
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