Following three years of war in Bosnia and Herzegovina (BiH), during which over 10 percent of the population were killed or wounded, and over half of the population displaced, a peace agreement, the Dayton Accords (DA), was negotiated in November 1995. The DA acknowledged the bitter ethnic...

Since 1989 the transition countries of Europe and Central Asia (ECA) have undertaken massive reforms of their economic systems, transforming institutions, processes, attitudes, and fundamental concepts of individual and organizational behavior. This report uses the benefit of 20/20 hindsight to...