Bleijerveld, Jeroen F.J.; Gremler, Dwayne D.; Lemmink, … - In: Journal of Service Management 26 (2015) 5, pp. 807-822
Purpose – Brand alliances take various forms, yet academic research has not investigated how value spillovers differ between partners. The purpose of this paper is to address psychological mechanisms to uncover consumers’ perceptions of a service alliance when a strong service brand partners...