Advancing organizational reliability / Karlene H. Roberts -- The multiple meanings and models of reliability in organizational research / Rangaraj Ramanujam -- Three lenses for understanding reliable, safe, and effective organizations : strategic design, political, and cultural approaches / John...

Increasingly, scholars view reliability-the ability to plan for and withstand disaster-as a social construction. However, there is a tendency to evoke this concept only in the face of catastrophes, such as the British Petroleum oil spill or the Space Shuttle Challenger explosion. This book...