This research analyses the performance of Portuguese metros in the European context. By means of two non-parametric benchmarking techniques, respectively performance indicators and data envelopment analysis, we compute the efficiency of 37 European metros. In order to provide statistical...

So far, in the nonparametric literature only full frontier nonparametric methods have been applied to search for economies of scope and scale, particularly the data envelopment analysis method (DEA). However, these methods present some drawbacks that might lead to biased results. This paper...

Managing financial resources efficiently is a requirement for all levels of government. However, measuring the performance of governments or other public authorities is usually highly complex. The results of this type of assessment are likely to be biased or perverse. This study attempts to...