Maradin, Dario; Prohaska, Zdenko; Nikolaj, Stella Suljic - In: UTMS journal of economics / University of Tourism and … 10 (2019) 2, pp. 249-257
Numerous bank productivity studies indicate rapid changes in the structure of the financial services industry and advances in financial and nonfinancial technologies. Based on the literature review, this paper analyses the theoretical background of two concepts of performance evaluation – the...