The Dutch drinking water sector experienced two drastic changes over the last 10 years. Firstly, in 1997, the sector association started with a voluntary benchmarking aimed to increase the efficiency and effectiveness of the sector. Secondly, merger activity arose. This paper develops a tailored...

Provision of most public goods (e.g., health care, libraries, education, police, fire protection, utilities) can be characterised by a two-stage production process. In the first stage, basic inputs (e.g., labour and capital) are used to generate service potential (e.g., opening hours,...

This paper studies the role of direct democracy in ensuring efficient and cost effective provision of goods and services in the public sector. The sample consists of the population of municipalities in the German State of Bavaria, where in the mid-1990s considerable direct democratic reforms...