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Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D. - In: International journal of management & enterprise … 5 (2008) 2, pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
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Retail managers' perpectives on the effectiveness of corporate e-personalisation initatives
Smith, Alan D. - In: International journal of business information systems : … 8 (2011) 3, pp. 211-246
Persistent link: https://www.econbiz.de/10009312592
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Beneficial e-personalization and related technological innovations applied to e-tailing
Smith, Alan D. - In: Trends in e-business, e-services, and e-commerce : …, (pp. 20-46). 2014
Persistent link: https://www.econbiz.de/10010236840
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Modernizing retail grocery business via knowledge management-based systems
Smith, Alan D. - In: Journal of knowledge management 12 (2008) 3, pp. 114-126
Persistent link: https://www.econbiz.de/10003750065
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Loyalty card programs, customer relationship and information technology : an exploratory approach
Smith, Alan D.; Potter, Jodi A. - In: International journal of business innovation and research 4 (2010) 1/2, pp. 65-92
Persistent link: https://www.econbiz.de/10003953748
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Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.; Shock, James R.; Beaves, Robert - In: International journal of business information systems : … 30 (2019) 2, pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
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Inventory control in the retail sector : case studies of best business practices
Damron, Terry; Rupp, William T.; Smith, Alan D. - In: International journal of procurement management 9 (2016) 3, pp. 354-371
Persistent link: https://www.econbiz.de/10011660130