Purpose: The study uses the results of an efficiency analysis for digitalization within a retail logistics blue-collar work system of professional truck drivers and aims to elaborate an ex-ante efficiency simulation approach for digitalization scenarios. Methodology: The simulation method...

Retailers should prioritise technological innovations, adapt their business models, manage their distribution channels effectively, and strengthen their customer-centric strategies. Additionally, it is crucial to note that while smart retail is gaining prominence in the sector, challenges such...

Retail industry is one of the most dynamic, evolving and vibrant industry. Retailers today are focusing on low cost, great convenience, enhanced customer experience. Changing demographic profile, changing tastes, preferences of consumers, changes in consumer shopping behavior are some of the key...

This book shows stationary retail a way to reinvent itself after Corona, in order to be able to survive against the strong competition of online retail. The focus is on the central issues that will shape the retail of the future. For example, brick-and-mortar retail in particular must now work...