In the past two decades privatisation and liberalisation of network industries providing services of general economic interest (SGEI), have been particularly significant in the European Union. Wide variations around a common policy trend can, however, be observed across countries and sectors. We...

The research question addressed by this paper is a simple one: are European consumers happy with the price they pay for electricity supply services after two decades of reforms? We focus on self-assessed consumers’ satisfaction as reported in three waves of Eurobarometer survey,...