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Various studies have proven the positive impact of e-health solutions on treatment success and health care spending. Utilization of e-health is therefore urgently recommended by German health authorities. However, the diffusion of such technologies is currently very low, despite the availability...
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As the importance of services in our society increases, so does the importance of systematic approaches to develop theseservices – commonly termed New Service Development (NSD). An increasing proportion of services are now electronicservices delivered over the Internet. The purpose of this...
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