This paper examines the economic effects of the fulfillment services offered by Amazon (FBA) to the third-party sellers on its retail platform (Amazon 2018). Logistics is critical for e-commerce. By FBA, the service levels of the third-party sellers are substantially improved, and so is their...

"In From Online Platforms to Digital Monopolies: Technology, Information and Power Jonas C.L. Valente discusses the rise of platforms as key players in different social activities, from economy to culture and politics. These companies have a daily presence in the lives of the majority of the...

Chapter 1. The world in transition -- Chapter 2. Analysis and design of a digital business performance -- Chapter 3. Eight fields of action for building digital excellence -- Chapter 4. Change management – shaping change processes successfully.