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Media effects on the formation of negotiator satisfaction : the example of face-to-face and text based electronically mediated negotiations

Geiger, Ingmar - In: Group decision and negotiation 23 (2014) 4, pp. 735-763

Persistent link: https://www.econbiz.de/10010386525

Negotiator Satisfaction in Face-to-Face and Electronically Mediated Negotiations

Geiger, Ingmar - 2010

Development and availability of modern communication technology has changed communication in negotiation fundamentally … – different media can today be used for similar negotiation tasks. The process of negotiator satisfaction formation has not been …-emotional evaluation of the negotiation outcome and process immediately after conclusion of the negotiation. Using data from an …

Persistent link: https://www.econbiz.de/10014194892

Analysis of consideration of security parameters by vendors on trust and customer satisfaction in E-commerce

Hamidi, Hodjat; Moradi, Saba - In: Journal of global information management : an official … 25 (2017) 4, pp. 32-45

Persistent link: https://www.econbiz.de/10011764259

Disentangling the relationship between trust, online buying, and customer satisfaction : a three-way interaction model

Venkatakrishnan, Jeeva; Alagiriswamy, Ravikumar; … - In: Journal of marketing analytics : JMA 12 (2024) 4, pp. 806-828

Persistent link: https://www.econbiz.de/10015138136

Key drivers of services website loyalty

Sanz Blas, Silvia; Ruiz Mafé, Carla; Pérez Perez, Isabel - In: The service industries journal 34 (2014) 5, pp. 455-475

Persistent link: https://www.econbiz.de/10010379358

Trust, satisfaction, and online repurchase intention : the moderating role of perceived effectiveness of e-commerce institutional mechanisms

Fang, Yulin; Qureshi, Israr; Sun, Heshan; McCole, Patrick; … - In: Management information systems : mis quarterly 38 (2014) 2, pp. 407-427

Persistent link: https://www.econbiz.de/10010425085

The development of service quality dimensions for internet service providers : retaining customers of different usage patterns

Thaichon, Paramaporn; Lobo, Antonio; Prentice, Catherine; … - In: Journal of retailing and consumer services 21 (2014) 6, pp. 1047-1058

Persistent link: https://www.econbiz.de/10010437660

STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting

Sahi, Geetanjali; Madan, Sushila - In: International journal of business information systems : … 20 (2015) 2, pp. 219-237

Persistent link: https://www.econbiz.de/10011518881

Satisfaction trust and loyalty of repeat online consumer within the Japanese online supermarket trade

Moriuchi, Emi; Takahashi, Ikuo - In: Australasian marketing journal 24 (2016) 2, pp. 146-156

Persistent link: https://www.econbiz.de/10011527547

Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern

Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85

Persistent link: https://www.econbiz.de/10011440024