Der verstärkte Wettbewerbsdruck zwingt Unternehmen dazu, alle Aktivitäten ihrer Wertschöpfungskette hinsichtlich realisierbarer Kostensenkungspotentiale und möglicher Leistungsverbesserungen zu überprüfen. In diesem Kontext gewinnt der Beschaffungsbereich aufgrund der - durch Konzepte wie...

The purpose of this paper is to construct a conceptual framework for the adoption decision ofpotential users in the field of electronic health services including the relevant determinants,sources of information aimed at reducing uncertainty about the innovation and the barriersthat inhibit the...

This paper presents a framework for Service Level Management indynamic, heterogeneous environments for service composition. Compositions areselected based upon previously observed performance and the associated riskderived from such observations. The architecture of a framework is introduced...

The long tail phenomenon has been heavily discussed in recentyears. What has been neglected so far is its striking relevance forelectronic services. Whereas consumers expectations about informationgoods are often vague and transient, their requirements are pronouncedand specific when it comes to...